Privacy Policy

Effective date: October 23, 2026  ·  Spring Valley Ranch Ltd.  ·  Ibusa, Delta State, Nigeria

At Spring Valley Ranch, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or visit our farm.

1. Information We Collect

We collect information to serve you better and run our farm operation:

• Personal Information: Name, email address, phone number, shipping/billing address, payment information when you place an order for crops, meat, eggs, or other farm products.
• Farm Visit Information: Information provided when you book a farm tour, CSA subscription, or livestock viewing.
• Website Information: IP address, browser type, device information, and pages visited via cookies.
• Communications: Messages you send us via contact forms, email, or WhatsApp.

2. How We Use Your Information

• To process and deliver orders for crops and livestock products
• To manage CSA memberships, subscriptions, and farm tour bookings
• To communicate about order status, seasonal availability, and farm updates
• To improve our website, products, and farming services
• To comply with agricultural and food safety regulations

3. How We Share Your Information

We do not sell your personal data. We only share it when necessary:

• Service Providers: Payment processors (e.g., Opay, Pampay, PayPal), shipping carriers, and website hosting providers.
• Legal Requirements: If required by law or to comply with NAFDAC / Federal agricultural regulations.
• Farm Partners: Only with your consent, e.g., for joint delivery with neighboring farms.

4. Data Security

We implement reasonable security measures to protect your data. Payment information is processed through secure, encrypted third-party processors. We do not store full credit card numbers on our servers.

5. Cookies

Our website uses cookies to remember your cart, understand website traffic, and improve your experience. You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Unsubscribe from our newsletter or farm updates at any time
• Request information about what data we hold about you

To exercise these rights, contact us at info@springvalleyranchltd.com

7. Children’s Privacy

Our website and products are not directed to children under 13. We do not knowingly collect data from children.

8. Data Retention

We retain order and customer information for as long as needed for business, tax, and legal purposes, typically 5–7 years.

9. Contact Us

If you have questions about this Privacy Policy: